FAQs
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Purchases
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What happens if a product arrives damaged?
If a product arrives damaged during direct delivery, contact your distributor immediately. They will then contact Buronomic to resolve the issue quickly, whether by replacing or repairing the furniture.
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How can I order directly from your website?
We do not sell directly online. All orders must be placed through our authorized distributors, who can advise you and help you finalize your project.
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What are your delivery times?
Thanks to its reliable and responsive logistics, buronomic ensures the availability of its furniture within 12 working days throughout France (average delivery time on our partners' platforms).
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How can I get a quote for my renovation project?
You can get a free quote by contacting us through our online form, by phone, or by visiting one of our showrooms (by appointment). Our team will analyze your needs and propose a solution tailored to your project and budget.
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How to order samples before making a purchase?
Yes, we understand the importance of seeing and touching materials before making a decision. You can request samples of melamine, metal, and fabric finishes to ensure our products perfectly match your expectations.
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Products
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How can I see the products in person before buying?
Buronomic has two showrooms in France: Honfleur and Paris, and one in London. In addition, our distributors have showrooms where you can see and try out our furniture before making a purchase decision.
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Do you offer warranties on your products?
Confident in the quality of its products, Buronomic offers a 10-year guarantee on the vast majority of its manufactured collections (excluding electric and sliding desks, connectors, chairs, fabric seats, and metal storage units, which are guaranteed for 3 to 5 years). In the event of any issues, our after-sales service is available to resolve any situation quickly.
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Are your products environmentally friendly?
At buronomic, we are committed to a CSR approach. We use sustainable and environmentally friendly materials, including 100% PEFC-certified melamine panels. Some of our products are certified by recognized environmental labels such as NF Environnement and Office Excellence Certifiée.
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What types of office furniture do you offer?
buronomic offers a wide range of professional office furniture, including ergonomic desks, meeting tables, storage solutions, seating and accessories to optimize the layout of your workspaces.
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Services
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Do you deliver and install the furniture on site?
Yes, Buronomic can handle the installation and assembly of the furniture through its network of approved local partners. The Buronomic furniture installation and assembly service is available throughout France. This service covers all key steps, from receiving the furniture at our partners' premises to site cleanup. Partners can also take care of removing the old furniture from the site (this service will be quoted separately).
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Do you offer workspace design services?
Yes, we offer a complete workspace design service through our network of distributors. Our partners and sales teams support you from design to installation, taking into account your needs, budget, and company identity.
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