FAQs
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Purchases
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What happens if a product arrives damaged?
If a product arrives damaged during direct delivery, contact your distributor immediately. He will contact buronomic in order to resolve the problem quickly, whether by replacing or repairing the furniture.
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How to order directly from your website?
We do not sell directly online. All orders must be placed through our authorized distributors, who can advise you and help you finalize your project.
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What are your delivery times?
Thanks to its reliable and responsive logistics, buronomic ensures that its furniture is made available within 12 working days throughout France (average delivery time on our partners' platforms).
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How do I get a quote for my development project?
You can obtain a free quote by contacting us via our online form, by telephone or by visiting us in one of our showrooms (by appointment). Our team will analyze your needs and offer you a solution adapted to your project and your budget.
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How to order samples before making a purchase?
Yes, we understand the importance of seeing and touching the materials before making a decision. You can request samples of melamine, metal and fabric finishes to ensure that our products perfectly meet your expectations.
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Products
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How to view products in person before purchasing?
buronomic has 2 showrooms in France: Honfleur and Paris, and a showroom in London. In addition, our distributors have showrooms where you can see and try our furniture before making a purchasing decision.
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Do you offer guarantees on your products?
Confident in the quality of its products, buronomic guarantees the vast majority of collections resulting from its manufacture for 10 years (excluding electric and sliding desks, connectors, seats, fabric seats and metal storage which are guaranteed between 3 and 5 years). In the event of anomalies, our after-sales service is at your disposal to quickly resolve any situation.
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Are your products environmentally friendly?
At buronomic, we are committed to a CSR approach. We use sustainable and environmentally friendly materials, including 100% PEFC melamine panels. Some of our products are certified by recognized environmental labels such as NF Environnement and Office Excellence Certified.
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What types of office furniture do you offer?
buronomic offers a wide range of professional office furniture, including ergonomic desks, meeting tables, storage solutions, seats and accessories to optimize the layout of your workspaces.
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Services
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Do you deliver and install furniture on site?
Yes, buronomic can take care of the installation and assembly of furniture through its network of approved local partners. The installation and assembly service for buronomic furniture is available throughout France. This service covers all key stages, from receiving the furniture from our service providers to cleaning the site. The service providers can also take care of the recovery of the old furniture present on the site (this service will be subject to an estimate).
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Do you offer workspace design services?
Yes, we offer a complete workspace design service through our network of distributors. Our partners and sales teams support you from design to installation, taking into account your needs, your budget, and the identity of your company.
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