I hope that this email finds you all safe and well.
As you are already aware the consequences of the COVID-19 crisis has led us to close our HONFLEUR factory from March 17th. Since then further and more stringent measures have been brought into effect in the UK which has caused further disruption and closures.
It is now confirmed that the factory will remain closed until at least April 20th at which time there will be further review. This appears to be very similar to the situation with lockdown guidelines in the UK at this time.
I would like to confirm that we are still able to operate our Customer Services in France and also that members of our UK Sales Team remain ready to assist as needed.
Together we are able to receive orders, check stock, produce plans and quotations and generally assist you as best we can as always. Once we are able to restart, our comprehensive stockholding will enable us to return to business as usual immediately.
You will also shortly be receiving a digital copy of our new 2020-2021 catalogue which will showcase many new and exciting product offerings, this can also be viewed via our page "Our catalog"
Please ensure that we are up to date with any changes or updates in your organisation that could be relevant.
I confirm our contact details as follows :
Customer Services France +33 (0)2 31 81 66 00 - email firstname.lastname@example.org
UK Country Manager Martin Bignell +44 7398 986 848 - email email@example.com
Please take care of yourselves and we hope very much to see you soon
The buronomic team